Privacy policy
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or use our services at Kago. By accessing or using our Services, you agree to the practices described below.
We may update this policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page.
Information We Collect
We collect personal information in the following ways:
- Information you provide: Name, email, phone number, shipping and billing address, payment information, and customer support messages.
- Automatically collected data: Device type, IP address, browser type, pages visited, and activity on our site, collected via cookies and similar technologies.
- Third-party sources: Payment processors, shipping partners, and marketing platforms may share necessary information to help us fulfill orders and provide services.
How We Use Your Information
Your information is used to:
- Process transactions and ship orders
- Provide customer support
- Communicate with you about your orders, returns, and account
- Send promotional emails (you can opt out at any time)
- Improve our services and website performance
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
Cookies
We use cookies to remember your preferences, improve site functionality, and collect analytics. You can manage cookie preferences in your browser settings. Blocking cookies may affect certain features.
Sharing Your Information
We may share your data with:
- Service providers (e.g., payment processors, fulfillment partners)
- Marketing and advertising partners
- Affiliates within our business group
- Legal authorities, when required by law
- Others, with your explicit consent
We do not sell or share your personal information for profiling or behavioral inference.
Data Security & Retention
We implement reasonable safeguards to protect your data, but no system is 100% secure. Your data is retained only as long as necessary to fulfill our services and legal obligations. Keep your account credentials secure and notify us of any suspected unauthorized activity.
Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Request correction or deletion
- Object to or restrict data processing
- Withdraw consent where applicable
- Request data portability
- File a complaint with your local data protection authority
To exercise any of these rights, email us at kago.msp24@gmail.com. We may verify your identity before responding.
International Transfers
Your data may be transferred or stored outside your country. We use appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected according to applicable laws.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors. If a child has submitted data, contact us to request deletion.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
kago.msp24@gmail.com